In each Nipa Ye At-Breast Supplementer box, there are:
● 2 bags
● 1 funnel
● 2 feeding tube caddies
● 2 pinch clamps
● 2 bag clips
● 2 clothing clips
● 2 sheets of adhesive

Shipping is free for US orders that are $55 or over. You may choose expedited shipping for an additional amount.

The Nipa Ye At-Breast Supplementer can be cleaned with soap and warm water. Please see the manual for detailed instructions on how to clean the system.

Yes, the bags and caddies can be sterilized by boiling in water for five minutes.

The bags, feeding tubes, and caddies are made of medical-grade silicone.

No, the neck strap is not made of medical-grade silicone. Only the bags, feeding tubes, and caddies are made out of medical-grade silicone.

Yes, you can buy add-ons with your system, including additional sheets of adhesive.

You can purchase the following refills and add-ons for your system:
● Adhesive sheets
● Alternate clothing clips
● Neck strap
● Formula strainer

No. The neck strap can be purchased independently of the Nipa Ye At-Breast Supplementer. It is available for mothers who would prefer the bag to hang around their neck rather than be clipped to their bra or clothing.

We like both clips for different reasons. We made the alternative clothing clip available for mothers who would like an all-plastic option.

Yes, we welcome partnerships with retail outlets and healthcare providers. Please see our Wholesale page for more information.

Yes, if you would like to donate Supplementer systems to organizations that support mothers in need, please visit our Donations page.

Infants more familiar with their mother’s breast and nipple are likely to notice the feeding tube at the nipple upon initial use. You will have to try a few times with your infant to get them accustomed to the feeding tube at the nipple.

We strive to ensure that you are completely satisfied with your purchase. Here’s a detailed overview of our return policy:

1. Unopened Supplementer: We are happy to accept returns of any unopened Nipa Ye At-Breast Supplementer system in its original, sealed packaging within 30 days of delivery; however, please note that we do not accept returns on international orders. To start a return, contact us at contact@nipaye.com.
2. Opened Supplementer: Due to the sensitive nature of the Nipa Ye At-Breast Supplementer, once the box has been opened, we cannot accept returns. We apologize for any inconvenience this may cause and appreciate your understanding.
3. Return Shipping Costs: The buyer is responsible for covering the cost of return shipping.
4. Add-Ons: Add-ons are non-returnable. Our pricing for add-ons has been structured to offer these items at notably affordable prices, which unfortunately does not permit returns.
5. Wholesale Orders: Please note that this return policy does not apply to wholesale orders. Wholesale return procedures are different and are outlined separately in our wholesale terms and conditions.